Phase Change COO Steve Brothers was interviewed and quoted in a TechRadar Pro article published on December 18 about the 'COBOL skills shortage.' He shared his insights on how 'knowledge attrition' – an organization's declining application knowledge due to the departure of experienced software developers – was really the cause of government system failures during the COVID-19 pandemic, and why it remains a serious problem today.

Legacy applications and the COBOL skills shortage were widely blamed for government financial-aid system failures during the first few months of the Coronavirus pandemic. But the TechRadar Pro article revealed that the system failures were not a result of the lack of COBOL programmers. The problem was a severe shortage of legacy-application programmers that understand how these legendary applications work and what the source code does.

“In the COBOL space, you have millions of lines of active code and, to perform necessary maintenance, you need developers that understand what that code does," Brothers said. "But when you’re writing complex applications, code written in the morning becomes legacy by the afternoon.”

The story describes Phase Change's initial market product, COBOL Colleague, which is currently in beta testing and scheduled for release in Q2, and how it is designed to collaborate with developers new to legacy applications and make it easier for them to complete maintenance tasks without requiring experienced colleagues or subject matter experts.

Read more about the 'COBOL knowledge attrition problem' facing government and large financial systems in TechRadar Pro's December 18 article, "We're all at the mercy of this decades-old programming language, but we’ve been thinking about it all wrong."