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Strategic Operating Knowledge: The Constant Source Of Value
  • Jan 23, 2026

Strategic Operating Knowledge: The Constant Source Of Value

In the Information Technology sector, chaos isn't an aberration; it's the operating system. Discover why Strategic Operating Knowledge is the constant that anchors sound IT strategy when everything else is in flux. The pursuit of technological innovation has been a human characteristic for thousa...
Reputational risk: how AI helps mitigate damage to your brand
  • Apr 11, 2022

Reputational risk: how AI helps mitigate damage to your brand

When maintenance issues result in mission-critical application downtime or crashes, your organization will likely lose market share, social capital, and maybe most important – reputational risk. A 2019 IBM report revealed that 41% of IT leaders surveyed indicated that the costliest aspect of downtime is its negative impact on corporate reputation. Phase Change President Steve […]