Privacy Policy

Last updated: 10/10/23

Phase Change Software LLC is committed to protecting the privacy and security of information you provide us through the use of this website.  This Privacy Notice describes the information we collect from visitors to our website and explains how we use and protect that information.  

Personal Information We Collect

For the purpose of this Privacy Notice “personal information” means information that may identify you as an individual.

We may collect personal information directly from you if you interact with our website, express an interest in obtaining information about our products or services, complete an online form, or choose to receive other information.  This information may include your name, telephone number, email address, state, zip code. the name of your company, your role or title, or other information you provide us.  If you submit an application through the careers section of our website, we will also collect information about your education, authorization to work in the U.S., and other information you choose to provide.

Like most companies, we and our service providers also collect information that allows us to personalize your visits to the website through the use of cookies, web beacons and other technologies that enhance your experience and gather information about visitors and visits to our website.  Please refer to the Cookies and Similar Technologies section below for additional information.

How We Use Personal Information

The personal information that we collect from and about you helps us personalize and continually improve your experience on our website. We may use the personal information we collect from you in some of the following ways: 

  • To personalize and improve your experience on our website and to deliver they type of content and new offerings that may be of interest to you.
  • To contact you to respond to your requests or provide you with information that might be of interest, including information about products and services.
  • For analytical purposes and to research, develop and improve products, services and content.
  • To troubleshoot problems about the website.
  • For testing, research, analysis and product development related to our website, which may include identifying usage trends, determining the effectiveness of our promotional campaigns.
  • To protect the safety and security of our workforce, guests, property and assets, including monitoring activities in facilities, devices, networks, communications and other resources.
  • As necessary or appropriate to protect against fraudulent, illegal or unethical activity.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • To comply with a law or regulation, court order or other legal, governmental or judicial process.
  • To perform the original purpose for which the personal information was collected.

How we Share Personal Information

We may share your personal information as follows:

  •  With your consent.
  • To vendors we engage to provide services on our behalf, such as to deliver products or services to you; website hosting, email delivery, data analytics providers; or external consultants.
  • In the event of a corporate sale, merger, acquisition, restructuring, reorganization, dissolution,  or bankruptcy, or other change of ownership or control.

We may also disclose your personal information as permitted by law in the following circumstances: 

  • If we determine that that the disclosure is necessary to comply with the request of a law enforcement or regulatory agency or other legal process.
  • To protect the health, safety or other legitimate rights or property of our company, business partners, employees, or the general public.
  • To pursue available remedies or limit damages.
  • To respond to an emergency.

Cookies and Similar Technologies

A cookie is a small text file that is sent to or accessed from your web browser or your device. The cookie enables the website to recognize unique visitors and make the use of the site more meaningful.  This information may include, your IP address, web browser and device characteristics, operating system, language preferences, referring URLs, country, location, pages viewed, time spent on pages, links clicked and other web browsing information. 

We use several types of cookies on our website. Some of these cookies are placed by us, while others are placed by certain service providers. They include:

  • Web beacons which collect information such as loading errors and most visited pages . 
  • Site analytics cookies which monitor how our website is performing and how you interact with it and allow us to improve our website and applications.
  • Functional cookies that remember who you are as a user of our website.
  • Social media cookies that integrate with social media platforms and help you share content from our website to your chosen social media platform.
  • Site analytics cookies that monitor how our websites are performing including the number of website visitors, which pages of our site are most popular, which browsers are used and certain demographic information.  This information helps us improve our websites.  These third-party technologies may use this information to provide you with interest-based (behavioral) advertising or other targeted content. To learn more about how Google Analytics, in particular, collects and processes this information, please visit https://policies.google.com/technologies/partner-sites You may prevent Google Analytics from recognizing you on our websites by deleting or disabling the relevant cookies.  Alternatively, you can  opt-out from Google Analytics cookies by visiting: https://tools.google.com/dlpage/gaoptout.

You may choose to turn off certain cookies through your web browser settings.  However, if you do so, you may not have access to some features of our website.

Safeguarding your Personal Information 

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no system or online transmission of data is completely secure and we cannot guarantee the security of personal information transmitted online.  We encourage you to take reasonable precautions to safeguard your personal information which may include accessing the website within a secure environment.

 Retention of Personal Information 

We will store the personal information you provide for as long as we believe is necessary or appropriate to carry out the purpose(s) for which we collected it or to comply with applicable laws, contracts, or other rules or regulations.

Children’s Privacy

This website is intended for adults and does not knowingly collect personally identifiable information from children under the age or thirteen.  If you believe this website might have any information from or about a child under the age of 13, please contact us at the address provided below.

Users Outside the United States

Our website is intended for users and activities located in the United States and this Privacy Notice describes how we use and disclose your personal information pursuant to United States laws.  We make no representation that that our website is appropriate or available for use in locations outside the United States. By using this website you understand and agree that your personal information will be processed in the United States or in the countries where our vendors are located.

Changes to Privacy Notice

We reserve the right to change this Privacy Notice at any time.  As business needs change, we will review our practices regarding the collection and use of personal information and amend this Privacy Notice as appropriate.  We will notify users of any such changes by posting such changes on the website.  

Questions and Feedback

If you have any questions, comments, or concerns about this Privacy Notice or how we collect and use personal information, please contact us at: [email protected].

Contact

Phase Change Software
13949 W. Colfax Ave
Building 1, Suite 205
Lakewood, Colorado 80401
Phone: +1.303.586.8900
Email: [email protected]

© 2024 Phase Change Software, LLC