Knowledge Center

Phase Change research scientist Rahul Pandita’s co-written paper, “A Conceptual Framework for Engineering Chatbots,” was recently published in the November-December 2018 issue of IEEE Internet Computing^. The industry magazine is published bi-monthly by the Institute for Electrical and Electronics Engineers (IEEE) Computer Society for evaluating and reviewing Internet-based computer applications and enabling technologies. It focuses […]

Our research scientists recently published a workshop paper on the lessons learned implementing the company’s natural-language chat interface. This post summarizes the key lessons learned and identifies the open questions we faced during our initial implementation. Phase Change is developing a ground-breaking cognitive platform and an AI-based collaborative agent, called Mia, that will dramatically improve […]